1. Introduction

NurseLearn respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password
• Profile Information: Optional bio, city, state, photo, professional background
• Payment Information: Processed by Stripe (we don't store complete credit card numbers)
• Communications: Messages you send to our support team

2.2 Information Automatically Collected

• Usage Data: Lessons completed, quiz scores, time spent, study patterns
• Device Information: IP address, browser type, device type, operating system
• Log Data: Access times, pages viewed, errors encountered
• Cookies: Session cookies for authentication and functionality

2.3 AI Tutor Interactions

Your questions and conversations with our AI tutor are stored to provide the service and improve accuracy. These are associated with your account.

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process payments and manage subscriptions
• Track your learning progress and customize your experience
• Send you important updates about your account or subscription
• Respond to your support requests and communications
• Improve our content, features, and user experience
• Detect and prevent fraud or misuse
• Comply with legal obligations

4. Information Sharing

We do NOT sell your personal information. We may share your information with:

4.1 Service Providers

• Stripe: Payment processing (they have their own privacy policy)
• Base44: Platform infrastructure and hosting
• OpenAI: AI tutoring functionality
• Email Service: For sending transactional emails

4.2 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights or others' safety.

4.3 Business Transfers

If we are acquired or merge with another company, your information may be transferred to the new entity.

5. Data Security

We implement reasonable security measures to protect your data:

• Encryption in transit (HTTPS/SSL)
• Secure authentication through Google OAuth
• Regular security updates and monitoring
• Limited employee access to personal data
• Payment processing through PCI-compliant Stripe

However, no internet transmission is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

6. Data Retention

We retain your information as long as your account is active or as needed to provide services. Specifically:

• Account Data: Retained until you delete your account
• Progress Data: Retained for 2 years after account cancellation
• Payment Records: Retained for 7 years for tax/legal compliance
• Support Communications: Retained for 3 years

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your account and data
• Export: Download your progress data
• Opt-Out: Unsubscribe from marketing emails (transactional emails still required)
• Object: Object to certain data processing activities

To exercise these rights, contact us at support@nurselearn.co

8. Cookies and Tracking

We use cookies and similar technologies:

• Essential Cookies: Required for login and basic functionality
• Analytics Cookies: To understand how you use the Service
• Preference Cookies: To remember your settings

You can disable cookies in your browser, but this may limit functionality.

9. Children's Privacy

NurseLearn is not intended for children under 18. If you are under 18, you must have parental consent to use the Service. We do not knowingly collect information from children under 13.

10. Contact Us